IT Management

Kaizen – How good is good enough ?

As part of the  Software development process we always have to deal with this question: How good is good enough ?  Should the team focus on delivering results quickly rather than waiting to build the “perfect” software. To answer this question , I’ve found this successful Kaizen strategy model that has been developed by Japaneses […]

Case Study

Ignoring Social Responsibility Can Destroy Your Brand, a Lesson Learned From United Airline.

Ignoring Social Responsibility Can Destroy Your Brand, a Lesson Learned From United Airlines. By Saeed Karimabadi,  Amanda Bennett, Yang Ji, Yufeng Zhou and D Abstract In this report, we have studied the United Airlines Corporate Social Responsibility Report (CSR). What company has claimed and what it has done. Company Background United Airlines, Inc., commonly known as […]

Management

When A Leader Is Transparent

In this paper, I’m going to compare the transparency of my recent two employers with their employees and how that can affect the ethical relationship in the workplace. For the past three years, I have been working at Lumentum Company, which is a public and international company, producing Fiber optic related communication equipment. Before that […]

Case Study

Case Study: A Mexican Restuarent Measures of Quality

Measures of Quality Satisfied customers are integral to a restaurant business model. According to a Harvard Business School study[1] on Starbucks, customer satisfaction has a massive impact on the restaurant revenue. Customer satisfaction mainly comes from good customer service experience and also a good quality food.  We will analyse the different dimensions of a restaurant business quality […]

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